Backup Data Now, LLC

                Two Levels of Service

                There are two levels of service provided by Online Backup Services – Business Class and Consumer grade. Consumer grade backup services almost always exclude computers used for business. In this article I will describe some of the differences and explain what you can expect from a business class backup service. 

 

Business Class Service: Backup Data Now offers Business Class service with advanced features designed for businesses.

Customizable Features: Backup Data Now has many times the number of features the cheap services have. Backup Data Now can be individually tailored to the exact needs of each customer.

Server Operating Systems: Backup Data Now backs up Windows servers.

Regulatory Compliance: Many businesses are required by law to comply with data privacy and security regulations. Backup Data Now complies with all data privacy regulations like HIPAA, GLB, SOX, and EU regulations.

Open Files: Backup Data Now backs up files that are open and locked by other applications, even while in heavy use. Cheap services do not. Backup Data Now can back up Exchange files while Exchange is open, SQL databases while they are open, or any other file while it is open and even in heavy use.

Service Level Agreement: Backup data Now offers individualized SLA’s to meet the most demanding backup and recovery objectives. In cases where online restores are unavailable or might take to long to restore via the internet , Backup data Now SLA’s can include overnight shipping your data in an encrypted format.

Professional Service: As a professional Backup Service Provider working closely with our customers we can provide (and charge for) a much higher level of service than other backup providers.

Local Support: Backup Data Now is here to help you in an emergency with local backup technicians that can be easily deployed to your site for an on-site evaluation, presentation, setup, disaster recovery or “dry run” scenario.

File Retention Policy: Backup Data Now allows setting different (and powerful) file retention policies for different groups of files. Backup Data Now can be set to keep files from seven days to more than ten years, and has many controls for when and how files are rotated out of storage.

Point in Time Restores: Files can be restored to previous points in time (depending on your SLA). Multiple versions of your backed up files are kept online, enabling you to restore previous versions of backed up data.

MS Exchange: Backup Data Now backs up MS Exchange Server at the brick level.

SharePoint: Backup Data Now backs up MS SharePoint Server the recommended way using its built-in SharePoint agent.

Active Directory: Backup Data Now backs up Active Directory.

System State: Backup Data Now backs up and restores System State.

Scheduling: Backup Data Now’s scheduling features are very robust. Backup Data Now can schedule backups by day of week, day of month, calendar day, daily, on demand, and multiple times per day meeting the most stringent RPO’s.

Failsafe: Backup Data Now’s built in failsafe features make sure that files are properly backed up and restored through multiple redundancy checks, digital signing, and many other features.

Data Center Redundancy: Backup Data Now has built in data center redundancy. Other providers do not have an redundancy and frequently lose their clients data.

Redundant Local Backups: Backup Data Now’s offers VERY quick recovery times by maintaining a mirror of their online backups on a local or preferably networked hard drive. Backup Data Now will automatically restore from the local drive if it is available and the online backup if it is not.

Recovery Time Objectives: When businesses lose data they lose money. The faster you can get your data back and resume business the better. With Backup Data Now offers the best recovery time objectives available.

Restore from Disk: With the Backup Data Now disk restore agent you can recover your data from a disk or portable hard drive. We simply copy your encrypted data to a drive along with our exclusive Disk Restore Agent, and send it to you. Files on the hard drive are 100% encrypted, secure, and regulatory compliant.

Secure Web Restore: Backup Data Now’s Web Restore function is just as secure and regulatory compliant as its backups and disk restore functions. With our exclusive disk restore agent data can be restored to any pc over the web quickly and easily.

First Full Backup Onsite: Often the first backups are big – really big. If done right, they back up all selected files. Backup Data Now you offers the added service of performing a quick first full backup onsite using a portable hard drive, called seed loading. Subsequent backups are all incremental, online, granular and very fast.

Security: Backup Data Now is 100% secure and regulatory compliant. Files are encrypted with encryption keys known only to the customers, and are never sent to the Server. Folder structures are also encrypted.

In Summary we offer:

Personal Local Service

Standards-Based Business Backup

Proactive Live Monitoring of your Backups

Local Full Seed Backup Available

Very Fast Recovery Time Objectives

HIPAA and Other Regulatory Compliance

Advanced and Flexible Scheduling

Integration with System Utilities and Events

Flexible File Retention Policy

Point In Time Restores

Multiple Backup Sets

100% Security and Privacy

MS SQL Server (table level)

Active Directory Backup and Restore

MS Exchange Backup and Restore (brick level)

MS SharePoint Backup and Restore

Built-In Multiple Redundancies for Reliability

Digitally Signed Backup Files

Software Built Especially for Business Backups

Personal On-site Installation and Setup